Frequently Asked Questions
We like to create a good and high-quality products.
We love clients who appreciate the value of our work, and who are willing to invest in themselves.
FAQ - page
Putting our clients first since 1986 For more than 30 years, we’ve been empowering clients by helping them take control of their financial lives. Trading Forex and Leveraged Financial Instruments involves significant risk and can result in the loss of your invested capital. You should not invest more than you can afford to lose and should ensure that you fully understand the risks involved. Trading leveraged products may not be suitable for all traders. Trading non-leveraged products such as stocks also involves risk as the value of a stock can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.
We like to create a good and high-quality products.
We love clients who appreciate the value of our work, and who are willing to invest in themselves.
Zelionexpro Invest is our innovative copy-trading program. It was developed by Zelionexpro’s Research & Development Department. Zelionexpro Invest offers the opportunity: - For traders to follow suitable strategies and receive a portion of the profits. - For Strategy Managers to earn extra by generating profits for their traders and receiving a profit share (%). .
traders can follow suitable traders’ strategies (Strategy Managers) and profit from the Strategy Manager’s overall growth. You can become an investor even if you have limited knowledge and experience in forex, or limited time but would still like to trade the financial markets.
Strategy Managers share their trades and can earn up to a 30% profit share when they generate profits for their traders.
Once you become a verified client, you will have access to all of Zelionexpro’s products and services. Verify your profile by uploading clear colour copies (mobile photo or a scan) of the following documents: Proof of identity – passport, national identity card or driving license if your identification document also states your correct residential address, then an additional proof of address document may not be required.
Once you upload all your documents, it can take up to 10 minutes during working hours to 24 hours to verify your profile.
Please check the following before uploading: That the size of your document does not exceed 25MB. That the file is in one of the following formats: gif, jpg, tiff, png, doc, docx and pdf. If the error message persists you can send your documents to info@zelionexpro.com.
Details on the processing time for each payment method can be found on our Deposits and Withdrawals page. If we need to request and verify additional information then the processing time might be longer. Please note that Zelionexpro is not liable for any delays caused by a 3rd party payment processor.
All deposits made during the weekend/bank holidays will be processed according to the standard processing times for each payment method.
This is possibly due to additional charges made by your payment provider/bank. If this is the case, you should contact your payment processor for further clarification as we do not have access to third-party service systems.